Hottagrill Privacy Policy
Effective Date: 08/01/2025
Last Updated: 08/01/2025

This Privacy Policy explains how Hottagrill LLC and our affiliates (“Hottagrill,” “we,” “our,” or “us”) collect, use, share, and protect your personal information. It also explains the choices you have regarding your information and how to contact us with questions or concerns.

We operate as a mobile food business, catering provider, and online ordering platform. This policy applies to all interactions with us — whether in person at our food truck or restaurant, on our website, through our social media pages, or via third-party ordering platforms.

1. Information We Collect

We collect information from you in the following ways:

a. Directly from You

When you:

• Place an order in person, by phone, or online

• Sign up for our mailing list or loyalty program

• Make a catering inquiry or event booking

• Enter a giveaway, contest, or promotion

• Communicate with us via email, phone, or social media
   

b. Automatically

When you visit our website or engage with our digital marketing, we and our partners may collect:

• IP address, browser type, and device details

• Pages viewed, time spent, and actions taken on our site

• Cookies and similar tracking data for analytics and targeted advertising
   

c. From Third Parties

We may receive information from:

• Payment processors

• Delivery platforms (e.g., DoorDash, Uber Eats, Toast)

• Social media platforms

• Marketing partners and analytics providers
   

2. How We Use Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about orders, promotions, and events

• Improve our food, services, and customer experience

• Personalize marketing content and offers

• Detect and prevent fraud or unauthorized activity

• Comply with legal obligations and resolve disputes

We may also combine data collected from different sources for these purposes.

3. How We Share Information

We may share your information in the following situations:

• Service Providers: With trusted vendors who help us process payments, deliver orders, run marketing campaigns, or host our website.

• Business Transfers: If our company or assets are sold, merged, or acquired, your information may be transferred as part of that transaction.

• Legal Requirements: When required by law, subpoena, or court order, or to protect our legal rights and safety.

• Promotions: With partners when you participate in a joint contest, event, or special offer (we will disclose this at the time of collection).
   

We do not sell your personal information for money. We may share limited data with advertising partners for interest-based advertising, as permitted by law.

4. Your Choices

You have the right to:

• Access, update, or delete your personal information (subject to legal retention requirements)

• Opt-out of promotional emails and texts at any time

• Manage cookies and tracking preferences in your browser settings

• Withdraw consent where applicable
   

To exercise your rights, contact us using the details in Section 10.

5. Data Protection & Retention

We implement reasonable safeguards to protect your information. While no system is 100% secure, we take commercially acceptable measures to reduce risks.
We retain information only as long as necessary to fulfill the purposes described in this policy or as required by law.

6. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your location. By providing your information, you consent to such transfers.

7. Third-Party Links & Platforms

Our site and social pages may link to or integrate with third-party platforms (e.g., Instagram, Facebook, delivery apps). We are not responsible for the privacy practices of those services. Please review their policies before engaging with them.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on our website with a revised effective date. If changes are material, we will provide additional notice as required by law.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 (or under 16 where applicable) without parental consent. If we learn we have collected such information, we will delete it promptly.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Kev Dogs LLC (DBA Hottagrill LLC)
Email: Kevin@kevdogs.com
Phone: (415) 308-2555
Mail: 4005 Wilkson Blvd Suit H, Belmont, NC 28012

11. California & Other State Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, to request deletion, and to opt-out of certain sharing.
We do not sell personal information in the traditional sense but may engage in limited “sharing” for cross-context behavioral advertising. You may opt-out of such sharing by contacting us at [Insert Opt-Out Link or Email].
Residents of certain other U.S. states may have similar rights. We will honor applicable state laws regarding privacy.

12. Accessibility

We are committed to providing accessible services. If you have difficulty accessing this Privacy Policy or our website, please contact us so we can provide the information in an alternative format.